Office Opening Hours:
**We operate 24 hours emergency help line and assistance during your stay**
Monday: 8.00am – 8.30pm
Tuesday: 8.00am – 7.00pm
Wednesday: 8.00am – 7.00pm
Thursday: 8.00am – 7.00pm
Friday: 8.00am – 3.00am
Saturday: 8.00am – 3.00am
Sunday: 8.00am – 6.00pm
After office opening hours we operate a self check-in system. We will place your key in a key box which is found on the left hand-side as you enter the hotel porch. We will text you the access codes to you to gain entry to the key box and enter your allocated accommodation. If a mobile number is not provided on your reservation, you will need to contact us on 01242 582172 upon arrival. Please Click Here for further information.
We are contactable every day between 8.00am -10.00pm for general enquiries. After 10.00pm we are contactable for check-in assistance and emergencies only.
OFFICE LOCATION: CENTRAL HOTEL, 7-9 PORTLAND STREET, CHELTENHAM, GLOUCESTERSHIRE, GL52 2NZ