Office Opening Hours:                      

**We operate 24 hours emergency help line and assistance during your stay**

Monday: 8.00am – 8.30pm

Tuesday: 8.00am – 7.00pm

Wednesday: 8.00am – 7.00pm

Thursday: 8.00am – 7.00pm

Friday: 8.00am – 3.00am

Saturday: 8.00am – 3.00am

Sunday: 8.00am – 6.00pm

After office opening hours we operate a self check-in system. We will place your key in a key box which is found on the left hand-side as you enter the hotel porch. We will text you the access codes to you to gain entry to the key box and enter your allocated accommodation. If a mobile number is not provided on your reservation, you will need to contact us on 01242 582172 upon arrival. Please Click Here for further information.

We are contactable every day between 8.00am -10.00pm for general enquiries. After 10.00pm we are contactable for check-in assistance and emergencies only.

OFFICE LOCATION: CENTRAL HOTEL, 7-9 PORTLAND STREET, CHELTENHAM, GLOUCESTERSHIRE, GL52 2NZ