Office Opening Hours:                       **24 / 7 for emegency assistance during your stay**

Monday: 8.00am – 8.30pm

Tuesday: 9.00am – 7.00pm

Wednesday: 9.00am – 7.00pm

Thursday: 9.00am – 7.00pm

Friday: 9.00am – 3.00am

Saturday: 9.00am – 3.00am

Sunday: Closed (Telephone Enquiries Welcome)

After office opening hours we operate a self check-in system. We will place your key in a keybox which is found on the left handside as you enter the hotel. We will text you the access codes for you to you to gain entry to the keybox and enter your allocated accommodation. If a mobile number is not provided on your reservation, you will need to contact us on 01242 582172. Please Click Here for further information.

We are contactable every day between 8.00am -10.00pm for general enquiries. After 10.00pm we are contactable for check in assistance and emergancies only.

OFFICE LOCATION: CENTRAL HOTEL, 7-9 PORTLAND STREET, CHELTENHAM, GLOUCESTERSHIRE, GL52 2NZ