24 Hour Helpline 

Please note we offer a 24 hour helpline on 01242 582172


  • Central Hotel Cheltenham
  • 7 – 9 Portland Street
  • Cheltenham
  • GL52 2NZ

Please click here for a street map.


We do offer a car park to the rear of the hotel (entrance via Albion Place). The car park is based on a first come first served policy.

Alternatively there is car parking within 1-5 minutes walk from the Central Hotel.

Portland Street Car Park

NCP Car Park – The Brewery

Check In & Check-Out

For first time guests you will need to present photographic ID and the bank card used to make the booking at reception upon check in.
To check in you will need to come to the Central Hotel on Portland Street.
  • Check in time is from 2pm onwards.
An early check in is provided for an additional cost of £10 and will allow you to check in from 12pm. This excludes March Gold Cup Race Week.
  • Check out time is at 10am.
Please leave the key in the room in an obvious place and shut the door behind you.
This can be extended until 1pm for an additional £15. This excludes March Gold Cup Race Week.
Office Opening Hours
Should you arrive after the opening times your keys will be placed in side key safes located just inside the porch way on your left hand side.

Terms & Conditions

Please click here for your terms and conditions.