NOT TO BE MISTAKEN FOR CENTRAL HOTEL, CENTRAL STUDIOS PORTLAND OR CENTRAL SERVICED APARTMENTS

PET POLICY:

We operate a strict NO PETS policy.

Should it be proven that a pet has been found to have been in the accommodation, a charge can be applicable.

CANCELLATION POLICY

ALL RESERVATIONS AT CENTRAL STUDIOS ARE NON REFUNDABLE & NON TRANSFERABLE AT ANY TIME

We reserve the right to cancel any booking without reason.

CHARGES:

At the time of booking a credit card is required to secure your reservation in its entirety including the following:

Please be aware that during your stay, you are liable for all damages and misuse of the facilities and equipment that is provided.

  • For example; crockery, furniture, towels, bedding
  • All damages will be assessed and charged accordingly to materials, replacements, parts and labour fees.
  • There is a £100 charge for disposal of large item damaged furniture i.e. beds, settees etc

Additional charges will apply for the following:

  • Keys

Failure to return a key on the day of departure by the very latest at 1pm or a loss key will result in a £25 key charge.

  • Smoking

If found to be smoking in the accommodation provided, a £60 fine will be issued.

  • Vomiting

A specialist cleaning kit will be required – £60 plus £25 labour charge for additional cleaning.

  • Soiling of beds

A specialist cleaning kit is required – £60 plus labour as required, also mattress’ are always renewed in this event and the cost of replacement charged.

  • Hair dye

Please be cautious as hair dye is difficult to remove from towels & can soil sheets & pillowcases in which case a charge will be made.

  • Pets

A specialist kit will be required – £60 plus £25 labour charge for additional cleaning.

  • Not checking out on time

Check out is strictly 10.00am. If a late check out (1pm) is not pre-booked & paid for by 6pm the previous day anyone delaying our cleaning and servicing team will be charged £30.

We will debit the card that you have provided at the time of booking. An invoice can be issued on request with a breakdown of charges.